Monitoring and measurement
The BPM lifecycle recognises that process improvement isn’t simply set and forget. The most successful BPM projects actively monitor and measure your progress with a view to continual refinement.
Centrum monitors performance of your in-flight and completed processes by conducting regular reviews. We ensure you have the right combination of dashboards and reports to help drive opportunities to realise business benefits early and often.
Centrum also analyse historical performance to identify potential opportunities for future improvement increments and then prioritise those opportunities in line with key business drivers to maximise the benefits of the next increment.
Centrum’s aim is to establish sustainable improvements for your organisation and help you build momentum internally – monitoring, measurement and identification is central to this approach.